Service area · Waterdown

Controller Repair in Waterdown

Controller repair for Waterdown and Flamborough. Book a drop-off in Hamilton's east end or mail your controller in, and get drift fixed with magnetic TMR sticks that don't wear out.

Getting here from Waterdown

Head down Highway 6 to the 403, then the Linc and Red Hill Valley Parkway to Hamilton's east end. If the drive doesn't suit, mail-in is the easy option from Waterdown.

Repairs and prices

  • Stick drift: $20 for one stick, $35 for both. Magnetic TMR / Hall Effect sticks included on PS5, PS4 and Xbox Series.
  • DualSense Edge, PS Portal, Xbox Elite drift: $25 per stick.
  • Buttons, bumpers and triggers: $20–$50.
  • Deep cleaning: $20–$40, with fresh thumbsticks.
  • Battery replacement: $25 (PlayStation and Nintendo).
  • Console HDMI port repair: $65–$120.

No diagnostic fee. Most repairs are done within 24 hours. Full pricing →

Mail-in from Waterdown

Order online, pay, and a prepaid Canada Post label is emailed to you automatically. Drift repair by mail is $35 per controller plus $5 round-trip shipping, however many controllers are in the box. Repairs are usually done within 24 hours of arriving, then shipped straight back. How mail-in works →

Dropping off

Drop-off is by appointment, Thursday to Sunday, 9:30am–1pm and 3pm–6:30pm, in Hamilton's east end. There's no storefront, so the exact address is sent once you book a time. You'll get a call or text when it's ready to pick up.

Why magnetic sticks? Standard sticks drift because their contacts wear out. The TMR and Hall Effect sticks we install sense movement with magnets, so there's nothing to wear. Hall Effect vs TMR →
FAQ

Waterdown controller repair questions

How do I get there from Waterdown?

Take Highway 6 south to the 403, then the Lincoln Alexander and Red Hill Valley Parkways to Hamilton's east end. The exact address is sent when you book.

Can I mail my controller in from Waterdown?

Yes. Order online and a prepaid Canada Post label is emailed to you. It's $35 per controller plus $5 round-trip shipping.

How much does controller drift repair cost?

Drift repair is $20 for one stick or $35 for both, with magnetic TMR or Hall Effect sticks included on PS5, PS4 and Xbox Series. Edge, Portal and Elite are $25 per stick.

Is there a warranty?

Yes. Installed Hall Effect and TMR sticks have a 3-month warranty if a stick fails on its own. Physical damage isn't covered.

Usually fixed within 24 hours

Got a drifting controller in Waterdown?

Book a drop-off or start a mail-in order. Most repairs are done within 24 hours.