Mail-in · Vancouver

Mail-in Controller Repair for Vancouver

Controller repair for Vancouver and the Lower Mainland by mail. Send your PS5, PS4, Xbox or Switch controller across the country for $5 round-trip shipping, and get it back with magnetic TMR sticks.

How it works from Vancouver

Vancouver is about as far from Hamilton as Canada gets, but shipping is the same flat $5 round trip. That covers Surrey, Burnaby, Richmond and the rest of BC too. Your prepaid Canada Post label arrives by email once you order.

Repairs and prices

  • Stick drift: $20 for one stick, $35 for both. Magnetic TMR / Hall Effect sticks included on PS5, PS4 and Xbox Series.
  • DualSense Edge, PS Portal, Xbox Elite drift: $25 per stick.
  • Buttons, bumpers and triggers: $20–$50.
  • Deep cleaning: $20–$40, with fresh thumbsticks.
  • Battery replacement: $25 (PlayStation and Nintendo).

No diagnostic fee. Most repairs are done within 24 hours. Full pricing →

How mail-in works

Order online, pay, and a prepaid Canada Post label is emailed to you automatically. Drift repair by mail is $35 per controller plus $5 round-trip shipping, however many controllers are in the box. Repairs are usually done within 24 hours of arriving, then shipped straight back. How mail-in works →

Why magnetic sticks? Standard sticks drift because their contacts wear out. The TMR and Hall Effect sticks we install sense movement with magnets, so there's nothing to wear. Hall Effect vs TMR →
FAQ

Vancouver controller repair questions

Do you repair controllers from Vancouver?

Yes, by mail. Order online, ship with the prepaid Canada Post label, and your controller comes back repaired.

Is shipping from BC more expensive?

No. Round-trip shipping is a flat $5 from anywhere in Canada, however many controllers are in the box.

How much does controller drift repair cost?

Drift repair is $20 for one stick or $35 for both, with magnetic TMR or Hall Effect sticks included on PS5, PS4 and Xbox Series. Edge, Portal and Elite are $25 per stick.

Is there a warranty?

Yes. Installed Hall Effect and TMR sticks have a 3-month warranty if a stick fails on its own. Physical damage isn't covered.

Usually fixed within 24 hours

Got a drifting controller in Vancouver?

Start a mail-in order and your prepaid label arrives by email. Most repairs are done within 24 hours of arriving.